Refund Policy

Learn about our refund policy, including how and when you can request a refund for your hosting services.

At Middlehost, we are dedicated to ensuring customer satisfaction with our hosting services. Our Refund Policy offers flexibility and peace of mind by allowing you to request a refund under certain conditions.

Refund Policy

Our commitment to satisfaction through transparent refund procedures.

1

Anytime Money-Back Guarantee

We offer an Anytime Money-Back Guarantee, allowing you to cancel your hosting at any point. You will receive a full refund of the remaining amount, calculated based on your plan's monthly price.

Monthly plans: There are no refunds on monthly billing plans after 24 hours from purchase or renewal.

Example Calculation

Dragon Plan (Yearly old price)

$139.99

Used (3 Months)

$41.97

Your Refund

$98.02

* Refunds are always calculated based on the current base monthly price, even if a promotional discount was applied.

2

Non-Refundable Services

Certain services are not eligible for refunds due to third-party registry and licensing costs:

Domains
Licenses
VPS/Servers*
3rd Party App

* VPS and Dedicated Servers have a strict 24-hour refund window from the time of purchase. Monthly billing plans follow the 24-hour rule in section 1: no refunds after that window.

3

Disputes & Misuse

Refunds will not be issued for accounts terminated due to AUP violations. Initiating a payment dispute or chargeback without contacting us first may result in immediate account suspension.

4

Promotion Misuse & Reinstatement Refunds

If a client has misused a promotion or requests a refund after reinstatement of a terminated account, we reserve the right to deduct 6 months of fees from any refund amount. This policy exists to prevent abuse of our reinstatement terms and promotional offers.

Last Updated: April 29, 2026

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