Privacy Policy
Introduction
- We are a web hosting company that offers web hosting, domain name registration, and related products and services.
- We take data privacy seriously and are committed to ensuring the highest standards of data protection for our customers and website users.
- We will not sell, lease, or exchange your personal data with third parties without first obtaining your express consent, except as outlined in this Privacy Policy.
Why We Collect Information
- To identify users and protect against malicious activities, hacking attempts, and abuse.
- To provide a customized experience and fulfill our contractual obligations.
- To diagnose problems with our servers and administer user websites.
What Information We Collect
- Account signup information (e.g., email, password, personal information, contact details).
- Identity verification details.
- Payment information (we use third-party payment processors, so we do not collect or store full credit card details—only the last 4 digits for reference).
- Communications, chat, and messaging data (any information you choose to disclose or provide to us).
- IP addresses (collected via our tools or directly from clients to analyze logs, identify issues related to RBLs, and address specific ModSecurity-related problems).
How We Use This Information
- To identify users for account and service/domain registration purposes.
- To provide services in a secure environment (we authenticate your information and use it to prevent fraud, spam, abuse, security incidents, and other illegal activities).
- To create statistical data aggregates for evaluating customer needs, sales, and activity trends.
- To communicate service and billing messages.
- To provide and improve our services.
- To offer customer support.
- To comply with applicable laws and regulations.
Sharing and Disclosure of Information
We do not sell or share personal information of our website visitors and service users with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in special circumstances, such as when we believe that such disclosure is required by law or is necessary to protect MiddleHost and its users.
When We May Disclose Collected Information
We may disclose personal information about visitors or information regarding your use of our services or website accessible through our services if, in our sole discretion, we believe that it is reasonable to do so, including:
- To comply with laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information.
- To disclose information necessary to identify, contact, or bring legal action against someone who may be violating our policies or causing harm to MiddleHost or its users.
- To protect the rights, property, or safety of MiddleHost, our customers, or others.
Retention and Deletion of Information
We retain information for as long as it is needed to provide our services and comply with legal obligations. Once the information is no longer required, we ensure it is deleted securely.
Revisions to This Policy
MiddleHost reserves the right to revise, amend, or modify this policy, and our other policies and agreements, at any time and in any manner. Changes will be posted on our website, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.
Last Updated: August 22, 2024
Terms of Service
Please also see our Terms of Service, which describe the use, disclaimers, indemnification, and limitation of liability governing the use of the entire MiddleHost website.
Contact Us
If you have any questions regarding our Privacy Policy, please visit our Contact Us page.